Terms & Conditions

The holiday home is located at Parkdean Resort, Porthcawl.

We are currently renting our Honeysuckle luxury holiday home during peak periods of the season.

Conditions:

Identity fraud

Two forms of identity are required one being a photo identity. Your home address requires verification we will be sending a copy of our contract to your postal address.

Booking Deposit

We accept a booking fee of £50  for weekends and week hire. Deductable from your total bill to secure your holiday dates.

Cancellation

If you wish to cancel your holiday the booking fee would not be refunded. We can give a credit to be used in future bookings.

A care bond of £100 is charged against any loss or damages caused while the holiday home  is rented. This will be refunded If you leave the caravan in the same condition you received it.

If you wish to cancel less than four weeks before check-in, the care bond is refundable. The hire charge is not refundable unless we can find a replacement hirer at such a short notice. (Within 4 weeks of check-in) a credit note is our prefered option and can be redeemed on another booking

Your holiday Insurance should cover your losses. We will assist your claim

Other conditions

The final balance must be paid on time one month before your checking date.

Sorry, but all thefts are reported to police

We comply with all gas and electric safety regulations.

Public liability insurance is in place to cover you and  your party. This excludes personal possessions.

This is a 8 birth caravan over occupancy is against the site owner rules and invalidates our insurance. Park security will make spot checks.

Carbon dioxide and smoke alarms are fitted and regularly tested
There is first aid kit and fire extinguisher on display.

We have quality neighbours either side noise levels must be respected especially after 11pm music volume must not be allowed to extend from the holiday home. Anti social behaviour is not tolerated at the Parkdean Resort who will ask you and your party to leave. No refunds.

Our Prices do not include park dean  entertainment passes and is available at the site office and charged at £25 per person. Children under 2 years of age are exempt from the charge. If you do not wish to purchase passes the only facilities you are allowed to use is the shop and laundrette.

Loss of passes are not covered for replacements and will be at the hirer’s expense.

3 bedrooms, 8 berth holiday home on the seafront of popular Trecco Bay Holiday Park in Porthcawl.  Two toilets, Washer and drier, double glazing, central heating, Large freezer, Gas cooker, 47″ TV, Sky+, Wifi Access, Decking furniture, Ramp access. Bedding provided you will need to bring your own towels and tea towels.

  • Two forms of identity is required, (One ID needs to be a photo id)
  • £50 to £100 booking deposit reserves your date and is refunded against your bill
  • care bond is £100 and is refundable against damages.
  • Full payment is required one month before arrival, failure to pay on time will cancel the booking.
  • Payment method is Internet banking, bank to bank is free of charges. Credit or PayPal is charged at their rate of 3.5%
  • Prices excludes park entertainment passes available at £25 per week from Parkdean,  children under two are exempt.

Barques:

These are banned by the Resort on all site areas.

Do not attempt to use one on our decking or the grass pitch. Recently it was a barque that caused a caravan fire.

There is only one place you can barque and that is on the beach.

 

 

 

 

NO CHARGING OF ELECTRIC VEHICLES ALLOWED ON SITE OR FROM THE CARAVAN.

This is a breach of our terms and conditions.